Verizon trade in program didn't work. 03-22-2021 03:06 PM. I purchased the new iPhone 12 with the trade in offer that Verizon was offering 580 off when you trade in iPhone 4 or above. I filled out the trade in info meticulously online fearing what I had heard but thought Verizon wasn’t like that. I took of screenshot of the receipt from trade in.Feb 1, 2023 · Galaxy S23 (6.1” screen) 3 starting at $22.22 a month for 36 months with purchase on Verizon Device Payment (0% APR; $799.99 retail) Don’t forget to accessorize your new phone. For a limited time, get 20% off Galaxy S23 cases and screen protectors 4, 30% off Samsung-brand cases when you purchase them online 4 and 25% off Samsung chargers ... How often does Verizon have the $800 trade in any hone promotion? I've heard rumors that the current promotion will end on 6/2. I'm just wondering how often they have this type of promotion? I'm thinking about trading in my beaten up S10+ for an S22 ultra or iphone 13 pro max 4 11 11 comments Top Add a Comment cvalpatic • 6 mo. ago The Apple iPhone 13 features a 6.1-inch Super Retina XDR display, A15 Bionic chip for lightning-fast performance, up to 17 hours of video playback & more.Also if I go on Verizon today says only give me 400 dollar credit but Verizon publishes 800 dollar credit until Feb 16th.If they want your business they should follow the promotion they have stated till Feb 16th. Verizon store is horrible in Rochester, stand in line for 2 hours and the service customers are not helpful. I have the same question.May 20, 2022 · Once we receive your eligible trade-in, you’ll see a credit applied to your bill every month. With free 2-day shipping, you’ll soon be enjoying your new 5G phone from the network more people rely on. * 5G Ultra Wideband available in select areas. 5G Nationwide available in 2700+ cities. $799.99 device payment purchase w/new or upgrade ... The Trade-In Program cannot be combined with any other Samsung, carrier or retailer promotions, discounts, or offers unless specifically provided for in the terms and conditions of such offers. Additional terms, including terms that govern the resolution of disputes, apply. Click here to learn more. A UP TO $800 CREDIT W/ TRADE-IN: Limited time ...Verizon Wireless's best cell phone deals for iPhone, Galaxy, Pixel and more. ... end of navigation menu. Deals ; Smartphone ; ... with select trade-in and select ... Aug 29, 2023 · AT&T: free iPhone 14 or iPhone 14 Pro w/ trade-in; Verizon: free iPhone 14 or iPhone 14 Pro w/ trade-in; Best Buy: up to $1,000 off iPhone 14 or iPhone 14 Pro w/ activation; Visible: ... Verizon Wireless give up $800 off iPhone 13. Yesterdays Apple announcements, September 14th, revealed the price list for the new iPhone 13’s. The mini starts at $699, the iPhone 13 at $799, the ...Learn about the Verizon Community and how to solve support issues & connect with your peers. Find solutions about Verizon Fios and wireless products & services. Length: 2:42Aleksbby • 2 days ago. You have to have enough financing to finance the total amount of the device. If not, you have to meet where your financing ends. $800 comes off over 36 months. your friendly Verizon employee. 5. Lightinthebirdcage • 2 days ago. They said it was due to my partners recent trade in. Less up to $800 trade-in/promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR. Trade-in conditions apply. 2 Verizon. (2022, March). Pricing and Inflation Insights. Verizon and Material+. (2022, April). Verizon Spring Omnibus.Verizon is telling me that if I trade in my old 4 year old iPhone XR I can get 800 dollars trade in credit toward iPhone 14 which means that I get this phone for free. Is this legitimate? Seems too good to be true. Vote. 2 comments.Here's how to get up to $800 Off eligible smartphones. 1. Purchase one of the GETaTRADE-IN device listed below. 2. Activate a new line on an eligible unlimited plan.3. Purchase an eligible smartphone on an eligible installment plan. Apple: iPhone 13 series. Samsung: Galaxy S21 5G series, Flip3 & Z Fold3. 4. Your Samsung Galaxy S23 Ultra 512GB: Just $11.11/month for 36 months with eligible trade-in and new line Send Verizon an old or damaged smartphone and you'll get up to $800 off the new Samsung Galaxy ...Dec 19, 2019 · An iPhone 6 isn't worth $400 nor is a 7 worth $500. The "up to $400" trade in promos are reserved for new lines and higher value phones being traded in. Inflated value on a 6 for upgrading is usually around $100. This sounds like a combination of not qualifying for a promotion / poor packing of the phone during shipment. 02-12-2023 08:48 PM. I am in the process of upgrading one the lines on my plan that I’ve had for 10+ years. Initially the website says that my Samsung Galaxy S20 FE 5G is worth an $800 trade in. Then at the end of the transaction, it says my trade in is only valued at $220. I don’t understand why the promotion isn’t being honored.Feb 10, 2023 · Also if I go on Verizon today says only give me 400 dollar credit but Verizon publishes 800 dollar credit until Feb 16th.If they want your business they should follow the promotion they have stated till Feb 16th. Verizon store is horrible in Rochester, stand in line for 2 hours and the service customers are not helpful. I have the same question. Jul 12, 2022 · What you need to know: Verizon is introducing our best Unlimited price ever on Welcome Unlimited, with unlimited talk, text, and data on Verizon’s 5G Nationwide network. At just $30 per line per month for four lines with Auto Pay, plus taxes and fees, saving money no longer means having to sacrifice quality. Plus, we’ll help you cover the ... VZ CANCELLED my $800 TRADE-IN credit. After 1.5 hrs on phone (1st 25 min on hold), Verizon claims they have not received my trade-in phone (XS Max). This is despite the fact the UPS tracking number I have (took photo of shipping label they provided) shows it was delivered to VZ. This started with an email from VZ stating they had not received ... Mar 31, 2021 · The US carrier insists that starting tomorrow, April 1st, customers can trade in an “old, cracked, or water damaged phone” for up to $1,000 off a new 5G phone, like an iPhone 12, or Samsung ... If it doesn’t, call in and care can fill out a promo form to correct it. So much misinformation in this post. $800 off with trade for upgrades is a promo that exists. It is a loyalty offer that the system has to load into the account. The 13 mini is eligible for $800 off. Yes, it retails for $700. Existing customers: Upgrade and get up to $440 back with trade-in. View Plan. Trade in for either the iPhone 14 or 14 Plus and get up to: $830 off with new line on any eligible unlimited plan. $830 off with upgrade to Go5G Plus plan (existing customers) $350 off with upgrade to any other eligible plan. View Details.My prepaid plan has a monthly access fee. What if I can't pay the full amount on my due date? When does my prepaid payment expire? What happens if I don't make a payment before the expiration date? Payment Amount. Expires In. $0.01 - 29.99. 30 days. $30 - 74.99. Save up to $1,000 *" See Disclosures". on iPhone 14 Series with trade-in of your old or damaged phone and qualified activation for Verizon. Trade-in offer steps: Buy an eligible phone for Verizon (see link below) with a Verizon installment plan or at full retail price.Jul 9, 2022 · 800 trade in credit is a lie. 07-09-2022 02:44 PM. I upgraded my 4 phones while talking with a Verizon rep. Online trade in and upgrade stated I would receive $800 dollar credits for the phones I traded in. I was told they would ship my phones to the addresses needed and that they would send return labels. It starts with up to $800 off the Samsung Galaxy S23 Plus with a trade-in, a $200 Verizon e-gift card, and then a $120 saving from the free double storage upgrade to 512GB. Then, you also get a ...Sep 15, 2021 · Verizon Wireless give up $800 off iPhone 13. Yesterdays Apple announcements, September 14th, revealed the price list for the new iPhone 13’s. The mini starts at $699, the iPhone 13 at $799, the ... Also if I go on Verizon today says only give me 400 dollar credit but Verizon publishes 800 dollar credit until Feb 16th.If they want your business they should follow the promotion they have stated till Feb 16th. Verizon store is horrible in Rochester, stand in line for 2 hours and the service customers are not helpful. I have the same question.Verizon can help you easily upgrade to a new iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13, and iPhone 13 mini and we’re offering some amazing perks on select Verizon Unlimited plans. Current and new Verizon customers can get a 128 GB iPhone 13 Pro on us with select trade-in — damaged phones included — on select unlimited plans, plus get up ...Verizon Visa Card Customer Service. 866-313-9396. Verizon Visa Signature ® Card Customer Service. 866-850-6188. Synchrony Bank Collections. 855-893-5851. Mailing addresses. Card holder Payments: Verizon Visa.Aug 11, 2023 · The best Verizon deals available today. Free iPhone 14: with eligible trade-in and unlimited plan. Free iPhone 14 Pro: with eligible trade-in and unlimited plan. New Galaxy Z Fold 5: up to $1,000 ... On December 31st, 2021, we added another line while they had a promotion going on - Up to $1000 off a "Samsung Galaxy S21 Ultra w 5G 128GB" with a trade-in on a new line. We even used their online tool to make sure our trade-in was eligible (Samsung Galaxy Note 10), and it was – for $800. Fast forward 6 months, and the promo has not been applied.Upgrade to a new brand like Samsung Galaxy, Google Pixel or Apple iPhone. Shop the latest phone, tablet & smartwatch deals at Verizon Wireless.One-time charge for the international texts appears. Taxes, fees and surcharges. Billing period: 12/19 – 1/18: Add a line. On 1/4 you call us to add your sister's mobile phone to your account. You choose a monthly mobile phone plan for her. Your “Jan 18 bill” Is ready on or about 1/21 and is due 2/10. It includes: Sep 5, 2023 · Verizon's best Apple iPhone deals are highlighted by big savings on the all-new iPhone 14 series. Currently, you can get the iPhone 14, iPhone 14 Plus, and iPhone 14 Pro for free from Verizon with trade-in, or get $800 off the iPhone 14 Pro Max. To snag an iPhone in person, check out our useful store locator to find a Verizon store near you. 20-30% off select accessories when ordering 3-5+. Buy more to save more on up to 10 eligible accessories with this Verizon offer! Take 20% off 3; 25% off 4; and 30% off 5 or more. Get Deal.08-09-2021 10:49 AM. OK, quick update. I got in touch with a rep from the trade in team. She confirmed the issue and did some work to issue a credit for current charges. And she also stated that the credit going forward would be applied. i.e. 800 dollars over 30 months. Fingers crossed in that this issue is fixed.Jul 9, 2022 · 800 trade in credit is a lie. 07-09-2022 02:44 PM. I upgraded my 4 phones while talking with a Verizon rep. Online trade in and upgrade stated I would receive $800 dollar credits for the phones I traded in. I was told they would ship my phones to the addresses needed and that they would send return labels. Samsung Galaxy S22+: Up to $1000 off w/ Trade-in, Unlimited; Samsung Galaxy S22 Ultra: Up to $1000 off w/ Trade-in, Unlimited; Samsung Galaxy S21 FE 5G: Up to $700 off w/ Trade-in, Unlimited; Samsung Galaxy Z Flip3 5G: Up to $1000 off w/ Trade-in, Unlimited; Samsung Galaxy Z Fold3 5G: Up to $1000 off w/ Trade-in, Unlimited; Apple iPhone3. Reddit. Verizon says it is "breaking the rules" and will offer up to $1,000 toward a new 5G phone to customers who trade in their broken or water damaged devices. The limited-time offer becomes ...Dec 19, 2019 · An iPhone 6 isn't worth $400 nor is a 7 worth $500. The "up to $400" trade in promos are reserved for new lines and higher value phones being traded in. Inflated value on a 6 for upgrading is usually around $100. This sounds like a combination of not qualifying for a promotion / poor packing of the phone during shipment. Aug 2, 2023 · 4. Get the Pixel 7 Pro for $5 per month. Robert Triggs / Android Authority. The Verizon deals on the Google Pixel 7 Pro depend on whether you’re a new or existing customer. Those upgrading on ... Once we receive your eligible trade-in, you’ll see a credit applied to your bill every month. With free 2-day shipping, you’ll soon be enjoying your new 5G phone from the network more people rely on. * 5G Ultra Wideband available in select areas. 5G Nationwide available in 2700+ cities. $799.99 device payment purchase w/new or upgrade ...While you "only" qualify for up to an $800 trade-in credit this time around rather than the full $1,000 initially thrown in by Verizon in an attempt to steal T-Mobile's thunder (and subscribers), you can now combine that with a port-in Virtual Prepaid Mastercard worth a maximum of $500 as well.On December 31st, 2021, we added another line while they had a promotion going on - Up to $1000 off a "Samsung Galaxy S21 Ultra w 5G 128GB" with a trade-in on a new line. We even used their online tool to make sure our trade-in was eligible (Samsung Galaxy Note 10), and it was – for $800. Fast forward 6 months, and the promo has not been applied.One-time charge for the international texts appears. Taxes, fees and surcharges. Billing period: 12/19 – 1/18: Add a line. On 1/4 you call us to add your sister's mobile phone to your account. You choose a monthly mobile phone plan for her. Your “Jan 18 bill” Is ready on or about 1/21 and is due 2/10. It includes:On December 31st, 2021, we added another line while they had a promotion going on - Up to $1000 off a "Samsung Galaxy S21 Ultra w 5G 128GB" with a trade-in on a new line. We even used their online tool to make sure our trade-in was eligible (Samsung Galaxy Note 10), and it was – for $800. Fast forward 6 months, and the promo has not been applied.May 20, 2022 · Once we receive your eligible trade-in, you’ll see a credit applied to your bill every month. With free 2-day shipping, you’ll soon be enjoying your new 5G phone from the network more people rely on. * 5G Ultra Wideband available in select areas. 5G Nationwide available in 2700+ cities. $799.99 device payment purchase w/new or upgrade ... iPhone 14 | $800 off with trade-in at Verizon. The 128GB version of the iPhone 14 costs $799 - which just so happens to be the amount that Verizon could give you for your old phone. Verizon will even sweeten the deal with an extra $200 Verizon store credit if you switch networks, which you could put towards anything from an Apple Watch to an ...20-30% off select accessories when ordering 3-5+. Buy more to save more on up to 10 eligible accessories with this Verizon offer! Take 20% off 3; 25% off 4; and 30% off 5 or more. Get Deal. Trade-in scam. The promotion where you trade in your iPhone for $700 to get the latest one is a scam. They basically give you a $700 credit to your bill, and then you end up paying the $700 back along with the rest of the worth of the phone within a 30 month period. It’s basically a wash. The supervisor even admit it on the phone.Sep 20, 2021 · I received the trade in kit and I sent them the old devices. They were received but flagged incorrectly on their end as Galaxy S8s but from different carriers than the original carrier. After follow up verizon gave me a trade in credit of $23.00 for each device. I followed up with verizon again and it was several calls to their customer service. Sep 4, 2023 · Existing customers: Upgrade and get up to $440 back with trade-in. View Plan. Trade in for either the iPhone 14 or 14 Plus and get up to: $830 off with new line on any eligible unlimited plan. $830 off with upgrade to Go5G Plus plan (existing customers) $350 off with upgrade to any other eligible plan. View Details. Verizon is #1 for Network Quality in the Northeast, Mid-Atlantic, Southeast, North Central, Southwest, West regions. Verizon has also received the highest number of awards in network quality for the 31st time as compared to all other brands in the J.D. Power 2003-2023 Volume 1 and 2 U.S. Wireless Network Quality Performance Studies.Verizon Visa® Card - Support Overview. Use the Verizon Visa Card to earn Verizon Dollars to pay your Verizon wireless or Fios home internet bills or buy devices and accessories. Plus, earn rewards monthly, weekly and even daily through Verizon Up, including Monthly rewards, Bonus Rewards, extras, perks and movie and concert ticket offers. iPhone 14 Pro 128GB. Data. Unlimited Data. Type. Installments (24 mos) Current Deal. Get up to $830 off w/ trade-in an eligible device on Go5G Next/ Go5G Plus (OR Up to $350 off w/ trade-in on other plans ) + BOGO up to $700 off + FREE Apple Watch + 1yr Apple TV+. Total Price. $126.67 per month.Feb 1, 2023 · Galaxy S23 (6.1” screen) 3 starting at $22.22 a month for 36 months with purchase on Verizon Device Payment (0% APR; $799.99 retail) Don’t forget to accessorize your new phone. For a limited time, get 20% off Galaxy S23 cases and screen protectors 4, 30% off Samsung-brand cases when you purchase them online 4 and 25% off Samsung chargers ... Verizon Wireless's best cell phone deals for iPhone, Galaxy, Pixel and more. Plus deals on smartwatches, tablets and accesories.Existing customers: Upgrade and get up to $440 back with trade-in. View Plan. Trade in for either the iPhone 14 or 14 Plus and get up to: $830 off with new line on any eligible unlimited plan. $830 off with upgrade to Go5G Plus plan (existing customers) $350 off with upgrade to any other eligible plan. View Details.08-09-2021 10:49 AM. OK, quick update. I got in touch with a rep from the trade in team. She confirmed the issue and did some work to issue a credit for current charges. And she also stated that the credit going forward would be applied. i.e. 800 dollars over 30 months. Fingers crossed in that this issue is fixed.Verizon is offering an $800 trade-in credit for your phone split over 36 months, which is $22.00 per month. $1,200 - $800 = $400 would be the net cost of your new phone, but you pay this over 36 months for $11.00 per month. Let's say after 24 months you decide you no longer want to be a Verizon customer.Save up to $1,000 *" See Disclosures". on iPhone 14 Series with trade-in of your old or damaged phone and qualified activation for Verizon. Trade-in offer steps: Buy an eligible phone for Verizon (see link below) with a Verizon installment plan or at full retail price.To upgrade now, go to your Device overview in My Verizon. Or shop our Upgrade deals. Save up to $1,000 *" See Disclosures". on iPhone 14 Series with trade-in of your old or damaged phone and qualified activation for Verizon. Trade-in offer steps: Buy an eligible phone for Verizon (see link below) with a Verizon installment plan or at full retail price. Verizon: free iPhone 14 or iPhone 14 Pro w/ trade-in Best Buy: up to $1,000 off iPhone 14 or iPhone 14 Pro w/ activation Visible: unlimited 5G data plans from $25/monthMar 22, 2021 · Verizon trade in program didn't work. 03-22-2021 03:06 PM. I purchased the new iPhone 12 with the trade in offer that Verizon was offering 580 off when you trade in iPhone 4 or above. I filled out the trade in info meticulously online fearing what I had heard but thought Verizon wasn’t like that. I took of screenshot of the receipt from trade in. iPhone 14 | $800 off with trade-in at Verizon. The 128GB version of the iPhone 14 costs $799 - which just so happens to be the amount that Verizon could give you for your old phone. Verizon will even sweeten the deal with an extra $200 Verizon store credit if you switch networks, which you could put towards anything from an Apple Watch to an ...May 20, 2022 · Once we receive your eligible trade-in, you’ll see a credit applied to your bill every month. With free 2-day shipping, you’ll soon be enjoying your new 5G phone from the network more people rely on. * 5G Ultra Wideband available in select areas. 5G Nationwide available in 2700+ cities. $799.99 device payment purchase w/new or upgrade ... May 20, 2022 · Once we receive your eligible trade-in, you’ll see a credit applied to your bill every month. With free 2-day shipping, you’ll soon be enjoying your new 5G phone from the network more people rely on. * 5G Ultra Wideband available in select areas. 5G Nationwide available in 2700+ cities. $799.99 device payment purchase w/new or upgrade ... Trade-in guide Trading in or recycling your devices reduces clutter, protects the environment and might earn you a Verizon mobile account credit or PayPal credit. If you're a Verizon customer, sign in to My Verizon and we'll step you through the trade-in process. Not a Verizon customer, yet?Less up to $800 trade-in/promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR. Trade-in conditions apply. 2 Verizon. (2022, March). Pricing and Inflation Insights. Verizon and Material+. (2022, April). Verizon Spring Omnibus.On Any Other Unlimited: $200 ($8.33/$6.66) off iPhone 13/13 Mini/13 Pro/13 Pro Max. NOTE: THE ONLY WAY TO GET $1,000 ($41.67/$33.33) OFF THE iPhone 13 Pro/Pro Max is trading in an 11 Pro/Pro Max or 12 Pro/Pro Max on PREMIUM UNLIMITED!!!!! Condition: Phones can be fully functional with no damage or can be damaged.VZ CANCELLED my $800 TRADE-IN credit. After 1.5 hrs on phone (1st 25 min on hold), Verizon claims they have not received my trade-in phone (XS Max). This is despite the fact the UPS tracking number I have (took photo of shipping label they provided) shows it was delivered to VZ. This started with an email from VZ stating they had not received ... $800 Trade In Credit Promo End Date? Does anyone know when the promo will end? Or in years past, how long the trade in promos usually lasted following the new iPhone drop? I’d like to pay off the last 3 months of my 12 Pro Max ($45/mo.) before trading in and upgrading. This thread is archived New comments cannot be posted and votes cannot be cast 1 Verizon is offering an $800 trade-in credit for your phone split over 36 months, which is $22.00 per month. $1,200 - $800 = $400 would be the net cost of your new phone, but you pay this over 36 months for $11.00 per month. Let's say after 24 months you decide you no longer want to be a Verizon customer.Verizon: free iPhone 14 or iPhone 14 Pro w/ trade-in Best Buy: up to $1,000 off iPhone 14 or iPhone 14 Pro w/ activation Visible: unlimited 5G data plans from $25/monthiPhone 14 Pro Maxup to $1,000 off. With eligible trade-in. . See offer details.
Here's how to get up to $800 Off eligible smartphones. 1. Purchase one of the GETaTRADE-IN device listed below. 2. Activate a new line on an eligible unlimited plan.3. Purchase an eligible smartphone on an eligible installment plan. Apple: iPhone 13 series. Samsung: Galaxy S21 5G series, Flip3 & Z Fold3. 4. Your . Fool
09-21-2022 12:58 PM. I've successfully purchased a Galaxy S21 Ultra at Best Buy and processed the $800 trade-in. We then decided to do the same with the other phone (Galaxy S9+) on our Senior Unlimited Plan. It showed as eligible for the promotion when going through the Best Buy online order process. Activated the new phone at Best Buy as ... Aug 3, 2023 · This entry-level plan is Verizon's cheapest unlimited plan and is designed specifically for new customers. You'll pay as low as $30/line per month with four lines, or $65/month for a single-line plan. Welcome Unlimited includes unlimited talk, text, and data (slowed down at times of heavy network congestion) as well as service in Mexico and Canada. Aug 3, 2023 · iPhone 14 Pro 128GB. Data. Unlimited Data. Type. Installments (24 mos) Current Deal. Get up to $830 off w/ trade-in an eligible device on Go5G Next/ Go5G Plus (OR Up to $350 off w/ trade-in on other plans ) + BOGO up to $700 off + FREE Apple Watch + 1yr Apple TV+. Total Price. $126.67 per month. Verizon is telling me that if I trade in my old 4 year old iPhone XR I can get 800 dollars trade in credit toward iPhone 14 which means that I get this phone for free. Is this legitimate? Seems too good to be true. Vote. 2 comments.To upgrade now, go to your Device overview in My Verizon. Or shop our Upgrade deals.Learn about the Verizon Community and how to solve support issues & connect with your peers. Find solutions about Verizon Fios and wireless products & services. Length: 2:42Apr 6, 2021 · Starting from April 1st, this new trade-in policy will apply to both new and existing customers and will apply to trade-ins on the even most expensive of 5G phones. The best Verizon deals, in ... 09-21-2022 12:58 PM. I've successfully purchased a Galaxy S21 Ultra at Best Buy and processed the $800 trade-in. We then decided to do the same with the other phone (Galaxy S9+) on our Senior Unlimited Plan. It showed as eligible for the promotion when going through the Best Buy online order process. Activated the new phone at Best Buy as ... Also if I go on Verizon today says only give me 400 dollar credit but Verizon publishes 800 dollar credit until Feb 16th.If they want your business they should follow the promotion they have stated till Feb 16th. Verizon store is horrible in Rochester, stand in line for 2 hours and the service customers are not helpful. I have the same question.Also if I go on Verizon today says only give me 400 dollar credit but Verizon publishes 800 dollar credit until Feb 16th.If they want your business they should follow the promotion they have stated till Feb 16th. Verizon store is horrible in Rochester, stand in line for 2 hours and the service customers are not helpful. I have the same question.Trade-in guide Trading in or recycling your devices reduces clutter, protects the environment and might earn you a Verizon mobile account credit or PayPal credit. If you're a Verizon customer, sign in to My Verizon and we'll step you through the trade-in process. Not a Verizon customer, yet?Trade-in guide Trading in or recycling your devices reduces clutter, protects the environment and might earn you a Verizon mobile account credit or PayPal credit. If you're a Verizon customer, sign in to My Verizon and we'll step you through the trade-in process. Not a Verizon customer, yet?.